Refund policy

Returns:

• The following categories may be eligible for exchange or refund, if not noted as final sale: decorative pillows, and candles.
• The following categories are final sale: Rugs, Artwork, Mirrors, Bedding, Furniture, Decor, & Lighting.
• All Sale Items are final sale and are not eligible for return or exchange.
• Eligible merchandise must be returned in the original, unused (and unwashed) condition and accompanied by the original Sea Green Designs order confirmation and original tags attached
• Products are not eligible for return regardless of any delays in order processing, shipping, or delivery. The estimated shipping dates and any changes to those dates that are made after an order is placed are agreed to at the time of purchase. We recommend confirming the estimated restocking and shipping timelines prior to purchase via emailing us at orders@seagreendesignsco.com

Refunds:

• To inquire about a return on eligible items, please email us at orders@seagreendesignsco.com within 14 days of your delivery.
• To make an in-store return of eligible items, please return your items within 14 days of your in-store purchase.
• Returns after 14 days may be eligible for store credit less a 10% restocking fee. We do not refund original shipping charges.
• Unsolicited online returns will not be accepted.
• Return shipping fees are the responsibility of the customer and returns must be received or returned to us no later than 30 days after initial delivery or in-store purchase.
• Please contact orders@seagreendesignsco.com for any questions regarding our return policy.

Cancellation Policy:

• Sea Green Designs has a no-cancellation policy for back-ordered and pre-ordered items outside our 24-hour cancellation window from the time of purchase. Our team works hard to keep our site up to date with the most accurate stock and estimated shipping timeframes. Once your order is placed, it is sent to the manufacturer and a cancellation cannot be processed once the manufacturer has confirmed your order. Changes to an estimated shipping time frame due to a delay in production may occur and are subject to change. Our team will notify you of any changes to the estimated ship times of item(s) in your order as often as we are updated by the manufacturer and will ship items as they become available. We thank you for your patience regarding back-ordered and pre-ordered Sea Green Designs items.
• For in-stock items when you submit an order through our site, an order confirmation is sent to you and our system verifies your payment method. After you place your order, it is immediately sent to our fulfillment center and can no longer be modified. It is our hope that this expedited turnaround works to your advantage, but we do understand that it can make it difficult to cancel or modify your order.
• If we are unable to cancel your order, please feel free to return your order for qualifying products to us for a full refund of the merchandise value, less shipping. Please contact orders@seagreendesignsco.com to receive authorization for your return. If we are able to intercept your order, we will process a cancellation if we receive notice within 24 hours of your purchase.